Pretty sure you landed on this page while looking for How to block messages on eBay. Any user on eBay can block another user from sending message to them. This feature was introduced by eBay to help users decide who contacts them and who shouldn’t.
On this article, you’ll learn how to block messages on eBay. Let’s say you are a seller on eBay and there’s this buyer you are trying to cut off from contacting you, probably the user doesn’t look serious to you and you don’t want to waste your time with such users, eBay has a feature that will help you to do this.
One thing you should note is that you can’t just stop a buyer from messaging you, the user must be blocked first before you’ll be able to stop them from sending messages to you. If you are one of the sellers looking for ways to block messages on eBay, read this article carefully and you’ll be able to do it easily.
Can Blocked eBay Buyers Send Messages?
Yes, blocked eBay buyers can send messages, by default. When you block a buyer on eBay, they will be prevented from bidding on your listings, but they will still be able to see your listings and send you messages.
However, you can choose to prevent blocked buyers from sending you messages by going to your Site Preferences and checking the box that says “Don’t allow blocked buyers to contact me.” This will prevent blocked buyers from sending you messages through the eBay messaging system, but they will still be able to contact you through your seller profile page or your feedback page.
Blocking a buyer will not stop them from contacting you about your listing on eBay. It will only prevent them from bidding or buying any of your listings. Let’s say you blocked a buyer named ‘Smithcarols’, this buyer will still see your listings and message you except you change your preference to prevent blocked users from messaging you.
Having said that, there is no way to completely block a member from contacting you on eBay. If a blocked buyer is determined to contact you, they may be able to find ways to do so around the eBay messaging system. If you are receiving unwanted messages from a blocked buyer, you can report them to eBay.
How To Block eBay Member From Seeing My Items
You can not block a user from seeing your items on eBay, you can only block them from bidding, buying, or messaging you about your items.
eBay has not provided a feature enabling users to block others from seeing their items. But then, if a user is unable to bid or buy your items, and prevented from messaging you, just seeing your items won’t hurt or affect you. Also Read: How To Open Unpaid Item Case On eBay
eBay Blocked Bidder List
The eBay blocked bidder list comprises of the list of buyers you have blocked on eBay. These buyers will not be able to bid or buy any item you have listed. Additionally, it is users from this list that can be blocked from messaging you.
The eBay Blocked Bidder List is a list of eBay members who are prevented from bidding on or buying items from your listings. You can add members to this list for a variety of reasons, such as if they have a history of negative feedback, have not paid for items they have won in the past, or have been abusive or threatening to you.
To add a member to your Blocked Bidder List, go to your Seller Hub and click on the “Account” tab. Under “Account settings,” click on “Block buyers.” Enter the eBay username of the member you want to block in the text box and click on “Submit.”
The member will be blocked from seeing your listings and bidding on your items. They will still be able to see your feedback profile and other public information.
You can remove a blocked member from your list at any time by following the same steps above and deleting their username from the text box. To access your eBay block bidder list, click here.
How To Block Buyer On eBay
Each seller has the ability to block a buyer or several buyers from bidding or buying their items. Is there a buyer you want to block on eBay? Follow the guide below to block buyer(s) from bidding or buying your items.
- Visit the eBay website ebay.com
- Navigate to the ‘Block bidders or buyers from your listings‘.
- In the text box, type in the username of the buyer.
- Press ‘Submit’ once you are done.
You are allowed to block up to 5,000 users. If you want to block more than one user, type their usernames separated by commas.
Blocked Bidder Still Messaging Me
If a blocked bidder is still messaging you, it means you have not made the changes to prevent block users from contacting you.
Like we said before, blocking a user on eBay will not stop them from messaging you about your listing, if you don’t want them to message you, there is something you need to do. Don’t worry, you’ll learn how to do this in the next subhead. Also read How To Organize Ebay Inventory
How To Block Messages On eBay
You can block messages from users on eBay but you need to block those users first. There is no feature on eBay that allows you to only block messages without blocking the user.
If you are wondering how to block messages on eBay, follow the guide below.
- Log in to your eBay account.
- Visit the Site Preferences page.
- Click on Buyer Requirements.
- Tap ‘Edit’.
- Scroll down and tick the box that says ‘Don’t allow blocked buyers to contact me’.
- Click ‘Submit’.
This will hide the ‘Contact Seller’ button from those users you’ve blocked.
eBay Buyer Preferences
eBay Buyer Preferences is a feature that allows sellers to control who can bid on or buy their items. You can use Buyer Preferences to exclude buyers who have a history of negative feedback, have not paid for items they have won in the past, or have been abusive or threatening to you.
To set Buyer Preferences, go to your Seller Hub and click on the “Account” tab. Under “Account settings,” click on “Buyer requirements.” You can then choose which requirements you want to apply to your listings.
The eBay buyer preferences page gives the seller the right to chose the category of seller that can bid or buy their items. Sellers can set which country they don’t want to ship items to, etc. You can also set Buyer Preferences to prevent certain buyers from contacting you. To do this, go to your Seller Hub and click on the “Account” tab. Under “Account settings,” click on “Communication preferences.” Under “Block buyers from sending me messages,” select the checkbox next to “Yes.”
Buyer Preferences is a very important tool for sellers who want to protect themselves from bad buyers. With the eBay Buyer Preferences, a buyer can ensure that their sales go smoothly and they only deal with reputable buyers. Learn How To Sell Video Games On eBay
Report eBay Buyer
Sellers can report issues they are having with buyers. You can report a buyer from the list of your sold items. This feature allows sellers to report buyers who potentially make false claim, demand something different from what was offered in original listing, request sellers to complete a sale off eBay, abuse the process of bid retraction by continuously bidding and retracting bids, sending messages with no intention of buying an item.
To report eBay buyer, click here. To report a buyer from Sold item list, Click here, from the dropdown menu that is close to the item select ‘leave feedback’, and click ‘Report buyer’. (Before reporting a buyer, ensure that your claims are accurate).
eBay Buyer Management Page
The eBay Buyer Management page is where you can control who can bid on or buy your items. You can set buyer requirements, block buyers, and manage your blocked bidder list.
To access the Buyer Management page, go to your Seller Hub and click on the “Account” tab. Under “Account settings,” click on “Buyer requirements.”
The Buyer Requirements page has sections that allow buyers to specify a minimum feedback score that buyers must have in order to bid on or buy their items, specify a maximum number of bids that a buyer can place on their items, choose to only allow registered eBay users to bid on or buy their items, specify the countries or regions where buyers can bid on or buy their items, specify the payment methods that buyers must use to pay for their items, block buyers who have a history of negative feedback, have not paid for items they have won in the past, or have been abusive or threatening to them. Also read How To Sell Vinyl Records On eBay
Don’t Allow Blocked Buyers To Contact Me eBay
Yes, you can prevent blocked buyers from contacting you on eBay. To do this, go to your Seller Hub and click on the “Account” tab. Under “Account settings,” click on “Communication preferences.” Under “Block buyers from sending me messages,” select the checkbox next to “Yes.”
Once you have done this, blocked buyers will no longer be able to send you messages through your listings. However, they may still be able to contact you through other means, such as your feedback page or your profile page.
Please take note that this setting only applies to new listings. It will not affect any existing listings that you have already created. Read about Squarespace eBay Integration