On this article, you’ll get the most comprehensive answer to the question “Why Did Amazon Charge Me Twice?” We’ve had cases were customers were charged multiple times for the same order on Amazon. This has raised some concerns among buyers, this article will address these concerns.
According to Amazon, no matter how many times a customer is being charged for a particular order, the total amount charged will always equal the amount displayed when the customer made the order.
This means customers are not overcharged despite the multiple times they are being charged for a particular order. As unconventional as this may sound, there seem to be some justifiable reasons for this, read more to find out these reasons.
So, you placed an order in Amazon and you realized you’ve been charged twice or more and you are thinking what’s the reason for this, this article will give you the most accurate answer.
Amazon Double Charge
The common issue relating to Amazon double charge has been a pending charge of the same amount for order after payment was successfully made for the same order. Several customers who experienced this were worried, the good news is that the pending charge will fall off after a few days.
If you placed an order on Amazon and you see two entries in your Order Summary, don’t get worried as pending charge will be removed when payments are settled.
Why Did Amazon Charge Me Twice?
You were charged twice probably because your order came in two shipments, or it’s just a pending order charge for your recent order. Amazon charge customers for items when they are being shipped, this explains why you will likely see a double charge for the same order if it came in two shipments.
If you discovered that you were being charged twice for the same order, you need to wait and receive your order so you’ll know if it is in one shipment or two. However, the total amount will not be more than what you actually ordered in this situation.
Why Did My Amazon Order Come In Two Shipments?
There are a few reasons why your order may come in more than one shipment, find a few of them below;
- If any of your orders was dispatched by a marketplace seller.
- If some items were not available when you made the purchase and you instructed Amazon to ship as they become available.
- If Amazon dispatched your order from different fulfilment centers.
- If the items in your order were to be delivered to different addresses.
Any of the above situations will result in Amazon charging you more than once for an order. However, the total amount of the entire order will be the same as what you saw while placing the order. Read how to solve Amazon Return Continue Button Not Working
How Do I See What Amazon Is Charging Me For?
You can check what Amazon is charging you for or how many times you are being charged for a specific order.
To check this, follow the steps below.
- Navigate to ‘Your Account’.
- Click on ‘Your Orders’.
- Tap “Order Summary’.
You’ll see transactions, expand it to see what you are being charged for and the total number of entries for each order.
Amazon Double Charge Authorization
An Amazon double charge authorization is a temporary hold that Amazon places on your credit card when you place an order. This is done to verify your payment information and to make sure that you have enough funds to cover the purchase. The authorization will usually be released within a few days, but in some cases it may take longer.
There are a few reasons why Amazon might double charge your credit card. One possibility is that you accidentally placed the same order twice. Another possibility is that you added an item to your cart and then removed it, but the authorization was still placed. Finally, it’s also possible that Amazon is double charging you as a security measure.
If you see a double charge on your credit card statement, the first thing you should do is check your Amazon account to see if you actually placed two orders. However, if you get charged more than once, you can send a copy of your card statement to Amazon for a refund, at least that’s what a customer claimed Amazon said. Read complete details on What Is Upsn Amazon
Amazon Charged Me Twice Reddit
Amazon may charge you twice for a particular order, you may have 2 entries under transactions for one order, the total amount will not be doubled, it will sum up to the actual amount for the order. Amazon sometimes split orders into multiple orders or multiple shipments. Since orders are being charged when they are shipped, you could see multiple charges in such cases.
Another reason you may get charged twice by Amazon is if your shipment was moving back and forth, that is between ‘Not yet shipped’, ‘preparing for shipment’ and ‘Shipping Soon, etc. Barring any unforseen circumstance, the second charge should fall off within 2 – 3 days. Also read How To Refuse A Package From Amazon
Amazon Charged Me 3 Times For The Same Thing
Sometimes, Amazon may split an order into multiple orders or shipments, this could translate to multiple charges since charge for items are done when they are shipped. Below are some of the reasons Amazon charged you 3 times for the same thing:
- Split shipments: If you ordered multiple items from the same seller, and they are being shipped from different locations, Amazon might charge you separately for each shipment. This is because Amazon charges for items when they are shipped, not when you place the order.
- Authorization holds: When you place an order on Amazon, the company might place a temporary hold on your credit card for the estimated amount of the order. This is called an “authorization hold.” The hold will typically disappear after a few days, but it might show up as a separate charge on your statement.
- Delayed charges: In some cases, Amazon might delay charging your credit card until the order has been shipped or delivered. This is especially common for orders that are being shipped from third-party sellers.
Amazon Double Charge Refund
If you have 2 entries for one order you made on Amazon; one charged and one pending, give it a few days and the pending charge will be cleared. Like we have said before, you will not be charged for the pending charge.
So, seeing a double charge on Amazon should not worry you, the pending charge will be refunded. Read guide on How To Set A Different Residential Address On Amazon
Amazon Duplicate Order Policy
Under the Amazon return policy, a duplicate order can be returned and a refund made. If a seller notices a duplicate order, the seller should contact the buyer to alert over the duplicate order. At this point, the buyer can request for cancellation of duplicate order in the order page, this will only work if the duplicate order is an error.
The exception to this policy is that if the customer intentionally placed two separate orders for the same item, they will not be able to return the duplicate item. Secondly, if the customer received a duplicate item due to a technical error on Amazon’s end, they will be able to return the item for a full refund. Finally, if the customer received a duplicate item due to a problem with their credit card or bank account, they will need to contact their bank to dispute the charge.
Amazon Took Money Then Put It Back
Below are some of the reasons why Amazon took money then put it back:
- Pending charge. When you place an order on Amazon, the company may place a temporary authorization hold on your credit card or bank account. This is to make sure that you have the funds available to cover the purchase. The authorization hold will usually expire within a few days, and the funds will be released back to your account.
- Refund. If you cancel an order or return an item, Amazon will issue a refund to your original payment method. This may take a few days to process, and you may see a temporary charge on your account before the refund is processed.
- Error. In rare cases, Amazon may mistakenly charge your account for an item or a service that you did not purchase. If this happens, you should contact Amazon customer service to dispute the charge.
Learn How To Get Ungated On Amazon
Amazon Authorization Charge
An Amazon authorization charge is a temporary hold placed on your payment method by Amazon to verify that the card is valid and has sufficient funds. It is not an actual charge, and the funds will be released back to your account once the authorization expires or is canceled.
Amazon authorization charges are typically used to verify your payment method when you place an order, to reserve funds for an order before it ships, or to prevent fraud.
The amount of the authorization charge will vary depending on the type of order and the payment method used. For example, a $1 authorization charge is common when you first add a new credit card to your Amazon account. Read How To Cancel Amazon Kids Plus
What Should I Do If Amazon Charge Me Twice?
If Amazon charged you twice, the first thing you should do is check your purchase history to see if you accidentally purchased the same item twice. If you didn’t, then you can contact Amazon customer service to investigate the issue.
Below are the steps on how to contact Amazon customer service:
- Go to the Amazon website and sign in to your account.
- Click on the “Help” link in the top right corner of the page.
- Select “Contact Us” from the drop-down menu.
- Select the “I have a question about an order” option.
- Enter your order number and a brief description of your issue.
- Click on the “Submit” button.
A customer service representative will contact you within 24 hours to investigate the issue. They will likely ask you for more information, such as the date and time of the duplicate charge, the amount of the charge, and your payment method.
Once they have all the information they need, they will be able to determine the cause of the duplicate charge and take steps to correct it. In most cases, they will refund the duplicate charge to your account.
Charged For Amazon Prime, But Not A Member
If you have been charged for Amazon Prime but are not a member, there are a few possible explanations:
- You may have accidentally signed up for a free trial of Amazon Prime. Amazon offers a 30-day free trial of Amazon Prime, and if you forget to cancel the trial before it ends, you will be charged for a full membership.
- You may have been charged for a digital service that is included with Amazon Prime, such as Amazon Music or Amazon Video. These services are often offered as add-ons to Amazon Prime memberships, and if you forget to cancel them, you will continue to be charged.
- Someone else may have used your credit card to sign up for Amazon Prime. If you have shared your credit card information with anyone, it is possible that they signed you up for Amazon Prime without your knowledge.
To find out the reason for the charge, you can check your Amazon account activity. If you see a charge for Amazon Prime, click on it to see more details. The details should show the date the charge was made, the amount of the charge, and the reason for the charge. Also find out if Fox Now Free With Amazon Prime
Amazon Overcharged Me
If you believe that Amazon has overcharged you, there are a few things you can do:
- Check your Amazon account activity to see if the charge is legitimate. If the charge is for an item you did not order, or if the amount of the charge is incorrect, then you have been overcharged.
- Contact Amazon customer service. They will be able to investigate the charge and resolve the issue.
- Dispute the charge with your credit card company. If Amazon is unable to resolve the issue to your satisfaction, you can dispute the charge with your credit card company. Your credit card company will investigate the charge and may reverse it.
Why Did Amazon Charge Me Twice For Prime?
If Amazon charged you twice for Prime, it could be due to one of the following reasons:
- You have more than one Amazon account. If you have multiple Amazon accounts, and you signed up for Prime on more than one account, you could be charged twice. Make sure to check all of your Amazon accounts to see if you have duplicate Prime memberships.
- You have a recurring charge. If you have a recurring subscription to Amazon Prime, such as an annual subscription, Amazon will charge you for the next billing period in advance. This could result in a double charge if the previous billing period has not yet ended.
- You have a promotional offer. Sometimes Amazon offers promotional discounts on Prime memberships. If you signed up for Prime during a promotion, you may be charged twice for the first month. This is because Amazon will charge you the full price for the first month, and then refund you the promotional discount after the promotion ends.
Conclusion
For customers asking “Why Did Amazon Charge Me Twice?” Maybe you accidentally purchased the same item twice, your order was split into multiple shipments, you have more than one Amazon account, you have a pending authorization hold on your credit card, or there was a billing error.
FAQs
- Why did Amazon charge me twice for the same item?
There are a few reasons why Amazon might charge you twice for the same item. One possibility is that you accidentally purchased the item twice. Another possibility is that your order was split into multiple shipments, and each shipment was charged separately. Finally, it is also possible that there was a billing error.
- How do I fix a double charge on Amazon?
If you see a double charge on your credit card statement, you can contact Amazon customer service to have it corrected. They will investigate the charge and issue a refund if it is indeed a mistake.
- How many times does Amazon charge you for an order?
Amazon will charge you once for each item in your order. However, if your order is split into multiple shipments, you may see multiple charges on your credit card statement. The total amount of the charges should add up to the total price of your order.
- How long does it take for Amazon to refund a double charge?
The processing time for a refund can vary, but it typically takes a few days. In some cases, it may take up to a week for the refund to appear on your credit card statement.
- What should I do if I think Amazon charged me twice in error?
If you think Amazon charged you twice in error, the first thing you should do is check your order history. Make sure that you didn’t accidentally purchase the same item twice. If you’re sure that you didn’t make a mistake, then you can contact Amazon customer service to have the charge investigated.
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